Insights & updates from our experts
Change managers are going to appreciate this usability improvement. When someone starts to register a new change and selects a change template, Xurrent is now going to remember this selection. The benefit is that the next time the change manager needs to create a change, the template is presented in the ‘Recent Selections’.

This is expected to make the selection easier for change managers who work in organizations that have a large number of change templates. That is because each individual change manager of the organization will typically only use a small subset of the available templates.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.





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