Change managers are going to appreciate this usability improvement. When someone starts to register a new change and selects a change template, Xurrent is now going to remember this selection. The benefit is that the next time the change manager needs to create a change, the template is presented in the ‘Recent Selections’.
This is expected to make the selection easier for change managers who work in organizations that have a large number of change templates. That is because each individual change manager of the organization will typically only use a small subset of the available templates.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
