Insights & updates from our experts
Sites now have a ‘People’ section, similar to the ‘People’ section of organizations. This means that when a site is opened in View mode, the people whose person record is linked to the site can now be seen in this section.

Just like the ‘People’ section of the Organization form, it is possible to quickly look up specific people by clicking on the ‘more…’ option. Pressing this option not only shows more of the people who normally work at the site, it also makes the Filter field available.


How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.





.webp)
%20(1).webp)


.jpg)













