The report ‘Open Requests by Business Unit’ has been added to the ‘Reports’ section of Xurrent’s Analytics console. This report is especially useful for large enterprises that are organized in divisions or business units, each with their own departments. For such enterprises, this report can provide a more meaningful overview than the ‘Open Requests by Organization’ report.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
Managing risks and delivering successful AI-driven outcomes at the Service Desk
Discover how IT leaders can navigate AI risks and achieve successful outcomes at the service desk. Learn strategies for cost control, robust security, and minimizing AI hallucinations to deliver measurable ROI. Download the Gartner report for deeper insights.