Insights & updates from our experts
Maintenance Schedules for All Configuration Items
Since last week, a feature is available in production that allows for workflows to be automatically generated for recurring maintenance tasks of configuration items. Because it was assumed that this feature was only relevant for physical assets and servers, it was restricted to those product categories (and respective rule sets). After feedback from the community, though, it was decided to remove that restriction. Recurring workflows can now also be set up for CIs related to the other rule sets, such as logical assets.


How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.





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