When Xurrent presents a list of options for someone to choose from, it now handles special characters a little more elegantly. Xurrent recognizes, for example that an ö is similar to an o and that an û is similar to a u.
The example below shows how the name Rene and René now show up near each other when a user searches for rene.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
Managing risks and delivering successful AI-driven outcomes at the Service Desk
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