Because most support organizations using Xurrent have over 30 sites registered in their Xurrent account, the Site field has been turned into a suggest field. Suggest fields allow the user to enter the first few characters of one or more words to quickly reduce the number of suggested options.
This ability to filter down the list of sites to the one the user is looking for will be appreciated not just by configuration managers when they register and update configuration items, but also by administrators when they link a site to a person record.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
Managing risks and delivering successful AI-driven outcomes at the Service Desk
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