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Integrations

ITxM Platform

Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

Status Pages

Communicate service health in real time

A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

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FEATURES

AI-Powered Incident Management

Helps service desk teams resolve issues faster.

Service Desk

Built to streamline IT workflows and elevate the employee experience from day one.

Workflow Automation

Centralize and coordinate automation efforts across your entire enterprise.

AI Virtual AgentOn-call ManagementSLA ManagementIncident Management for ITSM
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INDUSTRIES

Manufacturing

Resolve issues quickly with an AI-powered system that automates ticketing.

Financial Services

Resolve issues quickly with an AI-powered system that automates ticketing.

SaaS

Resolve issues quickly with an AI-powered system that automates ticketing.

E-commerce

Resolve issues quickly with an AI-powered system that automates ticketing.

USE CASES

AI Service Desk

Resolve issues quickly with an AI-powered system that automates ticketing.

Enterprise Service Management

Resolve issues quickly with an AI-powered system that automates ticketing.

Blog

Fresh Icons for Welcome Screen

May 29, 2021
Carlyn Manly
1 Min Read
Usability
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Table of contents

Downward-pointing chevron dropdown arrow icon in black.

The welcome screen that is visible in the right pane of the Inbox console when specialists access Xurrent, has been given a slightly more modern look.  The old icons have been replaced with ‘flat-design’ icons that match the styling of the other icons used in the Xurrent Specialist Interface.

Welcome screen with updated icons

Related Articles

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How Long Should ITSM Implementation Really Take in 2026?

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Most IT ops leaders have good data. The problem is the reporting structure built around it—here's how to fix that.

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The On-Call Problem Nobody Talks About

It's not your tooling. It's not your engineers. It's the ten seconds before anyone picks up.

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