When an account designer uses the Snippet feature to add a field to a UI extension, Xurrent now ensures that the field ID it suggests is not already included in the HTML.
Even if the HTML is manually adjusted and a non-unique ID is found in the HTML when the user attempts to save the UI extension, Xurrent will display a message to let the user know which ID exists more than once.
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Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
7 Min Read
June 13, 2025
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