When an account designer uses the Snippet feature to add a field to a UI extension, Xurrent now ensures that the field ID it suggests is not already included in the HTML.
Even if the HTML is manually adjusted and a non-unique ID is found in the HTML when the user attempts to save the UI extension, Xurrent will display a message to let the user know which ID exists more than once.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
Managing risks and delivering successful AI-driven outcomes at the Service Desk
Discover how IT leaders can navigate AI risks and achieve successful outcomes at the service desk. Learn strategies for cost control, robust security, and minimizing AI hallucinations to deliver measurable ROI. Download the Gartner report for deeper insights.