Insights & updates from our experts
Some small enhancements have been made to make the ‘Account Trust’ view more user friendly for accounts that have a lot of trusts with other accounts. When the trusted account is a support domain, the name of its directory account is now displayed as a postfix behind the name of the trusted account.
In addition, the trusts are now by default sorted first by the name of the directory accounts, and then by the name of the trusted account. This has the advantage that all trusted support domains of a specific directory account appear underneath each other in the view.

When an account is selected to view the account trust details, the name of the directory account is displayed directly under the account name.


How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.





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