Insights & updates from our experts
A Dashboard can be created by adding any of the reports from the ‘Reports’ section of the Analytics Console. It can be designed by adding the required reports, and then resizing and/or dragging and dropping the reports into the desired position on the dashboard. Filters can be applied too, either at the dashboard level or at the report level. When one or more filters are applied, the report can become very specific, without that being obvious from the report name. That’s why a description field for a report within a dashboard is now added.

To add a description to a report in a dashboard, edit the dashboard, then edit the report, then update the new Description field.

An AI SRE that knows your incidents
Most AI SREs are pattern matchers trained on public data. They know what a memory leak looks like in the abstract. They don't know that your payments-api has a flaky liveness probe everyone ignores, that the checkout team owns the retry policy, or that the last three "database incidents" were actually cache misconfigurations. That knowledge lives in your postmortems, your Slack channels, and the heads of two senior engineers.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.















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