The ‘Current Usage’ section of the Settings console has been modified to allow organizations to get a real-time view of all the billable users in their Xurrent account. That means that this view now lists only the people who are registered in the account and who have the Auditor, Specialist and/or Administrator role.
The number of columns of this view has been simplified to make it easier to identify people who may no longer need to have a role. The columns are now:
- Name
- Organization
- Business Unit
- Site
- Role
- Last Login


Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.

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