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Completed Requests by Completion Reason
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Yet another report has been added to the ‘Reports’ section of the Analytics console. This new report is called ‘Completed Requests by Completion Reason’.
It is a horizontal bar chart which, by default, shows the number of requests that were completed with a specific completion reason over the past 3 months.
This report can provide interesting insights into how request are completed, especially when it is filtered by customer organization, service provider, service, team, category, etc.
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