Insights & updates from our experts
The report ‘Completed Changes by Completion Reason‘ has been added to the ‘Reports’ section of the Analytics console. It is not terribly special, but it should help organizations when they review their completed changes.

Especially since the addition of the two extra completion reasons, this report should be a good starting point when looking for ways to make the change management process more consistently effective.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.





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