The report ‘Completed Changes by Completion Reason‘ has been added to the ‘Reports’ section of the Analytics console. It is not terribly special, but it should help organizations when they review their completed changes.
Especially since the addition of the two extra completion reasons, this report should be a good starting point when looking for ways to make the change management process more consistently effective.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.