People in Iceland can now submit requests in Icelandic. Xurrent will automatically translate these requests into the preferred language of the specialists who open them, provided that these specialists have the Auto translation option activated and have not excluded the Icelandic language from getting translated.
Similarly, specialists can add information in Icelandic, knowing that Xurrent’s Auto Translation functionality will ensure that their colleagues and the supported users will see this information in their preferred language.
With the addition of the Icelandic language to the popular Auto Translation feature, the total number of supported languages is has reached 39.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.