LIVE WEBINAR

What’s Next in ITSM? Trends Shaping the Future of Service Management

UPCOMING

Jun 18, 2025 9:00

ABOUT THE WEBINAR

‍

The ITSM landscape is rapidly evolving—driven by AI, automation, platform consolidation, and rising expectations for seamless service delivery. In this session, we’ll explore the key trends reshaping how service management is delivered and measured.

WATCH RECORDING NOW

REGISTER NOW

Please provide your details below to watch webinar recording.

Please provide your details below to attend the live webinar

WHAT TO EXPECT:

Insight into the push for real-time incident data synchronization across IT teams
Exploration of the growing need for unified platforms that connect service, operations, and infrastructure
Discussion on how modern organizations are evolving their tools, processes, and strategies

WHO IS IT FOR?

IT Leaders and Decision-Makers
ITSM and Service Desk Professionals
IT Operations and Support Teams
Digital Transformation Leaders

Whether you're rethinking your ITSM roadmap or preparing for what’s next, this session offers a forward-looking view of where service management is headed—and why it matters

‍