LIVE WEBINAR

What’s Next in ITSM? Trends Shaping the Future of Service Management

June 18th, 3PM UK / 4PM CET / 9AM CST
An open lock next to the words Service Management Unlocked

ABOUT THE WEBINAR

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The ITSM landscape is rapidly evolving—driven by AI, automation, platform consolidation, and rising expectations for seamless service delivery. In this session, we’ll explore the key trends reshaping how service management is delivered and measured.

REGISTER NOW

Please provide your details below to attend the live webinar.

WHAT TO EXPECT:

  • Insight into the push for real-time incident data synchronization across IT teams
  • Exploration of the growing need for unified platforms that connect service, operations, and infrastructure
  • Discussion on how modern organizations are evolving their tools, processes, and strategies

WHO IS IT FOR?

  • IT Leaders and Decision-Makers
  • ITSM and Service Desk Professionals
  • IT Operations and Support Teams
  • Digital Transformation Leaders

Whether you're rethinking your ITSM roadmap or preparing for what’s next, this session offers a forward-looking view of where service management is headed—and why it matters.

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WEBINAR SPEAKERS

Headshot of Jim Hirschauer, Director of Product Marketing, at Xurrent
Jim Hirschauer
Head of Product Marketing
Phil Christianson of Xurrent with a purple circle around him
Phil Christianson
Chief Product Officer