Product Update

Upcoming Warranty and License Expiry Dates

Carlyn Manly
2019-10-01
1 Min Read

Xurrent already offered managers some reports to keep an eye on the expiration dates of first line support agreements (FLSAs), SLAs and contracts.ย ย These reports can be found in the Analytics console under these names:

  • Upcoming Contract Expiry Dates
  • Upcoming FLSA Expiry Dates
  • Upcoming SLA Expiry Dates

But software license certificates can also have expiry dates. And it may be useful to have a report that shows which configuration items (CIs) are coming off of warranty.ย ย That is why the following two reports have been added:

  • Upcoming License Expiry Dates
  • Upcoming Warranty Expiry Dates
Report - Upcoming Warranty Expiry Dates

Only active configuration items are included in these reports.ย ย These are the CIs that have a status other than โ€˜Archivedโ€™, โ€˜To Be Removedโ€™, โ€˜Lost or Stolenโ€™ or โ€˜Removedโ€™.

Because it may be useful to see which software license certificates have expired but are still in use, the โ€˜Upcoming License Expiry Datesโ€™ report shows these certificates in the first bar on the left side.ย ย Likewise, the first bar of the โ€˜Upcoming Warranty Expiry Datesโ€™ report shows the active CIs which warranty has already expired.