New Trigger – On Internal Note Added

Another trigger has been added to Xurrent’s Automation Rules functionality. This new trigger is called: ‘On internal note added’.

The trigger ‘On note added’ was already available. That one triggers the execution of an automation rule after a public note has been added.

The new trigger ‘On internal note added’ makes it possible for support organizations to automate actions after an internal note has been added for their Xurrent account.