Product Update

Even More Problem Management Reports

Carlyn Manly
2020-07-06
1 Min Read

Another set of problem management reports has been added to the โ€˜Reportsโ€™ section of the Analytics console.ย  This set is made up of the following reports:

  • Active Problems by Manager
  • Active Problems by Team
  • Halted Problems by Manager
  • Halted Problems by Team
  • Solved Problems by Manager
  • Solved Problems by Team

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Active Problems by Team report

These additional reports should help support organizations improve the monitoring of the problem management workload of their teams and problem managers.