Product Update

Automation Rules for Team Coordinators

Carlyn Manly
2020-01-22
1 Min Read

A new parameter has become available that allows administrators and account designers to define automation rules that look up the person who is currently acting as the coordinator for a team.

This parameter makes it possible, for example, to define an automation rule that causes a notification to be sent to the team coordinator when a note is added to a request that is not yet assigned to a specific member.

4me automation rule to remind team coordinator