Product Update

Automate Address Lookups

Carlyn Manly
2020-10-26
1 Min Read

Xurrentโ€™s automation rules are now able to look up an address from a site.ย  This makes it pretty easy to set up an automation rule that, for example, is triggered when a task is assigned and looks up the address of the site where the person works who submitted the request for which the taskโ€™s change was registered.

Automation rule that looks up the address of a site

Having retrieved the address, the automation rule can add a note to the task to make sure that the specialist handling the task does not need to manually look it up by opening the request.

Task with the address of a site added to its note by an automation rule