Product Update

10 More Reports

Carlyn Manly
2017-11-16
1 Min Read

New reports continue to be added to the ‘Reports’ section of Xurrent’s Analytics console.
This week, the following 10 reports have become available:

  • Open Requests by Service Instance
  • Completed Requests by Service
  • Completed Requests by Impact
  • Completed Requests by Organization
  • Completed Requests by Service Instance
  • Completed Requests by Site
  • Active Problems by Service
  • Solved Problems by Service
  • Open Changes by Service
  • Completed Changes by Service


By default, the reports with completed requests, problems and changes include the records that were completed during the past 3 months. By clicking on this default date range it is possible to set a custom date range.