Xurrent and DataLunix Announce Strategic Partnership to Bring AI-Powered Service Management to Enterprises Across the GCC

Austin, TX, September 2, 2026 – Xurrent, the leader in AI-powered service and operations management, today announced a strategic partnership with DataLunix, a digital transformation and staff augmentation firm headquartered in Dubai with delivery capability in India. The collaboration pairs Xurrent's AI-native platform with DataLunix's regional consulting and delivery team, giving enterprises across the Gulf Cooperation Council countries, including: UAE, Saudi Arabia, Qatar, Bahrain, Kuwait, and Oman, a modern path off legacy ITSM tools.

A Regional Path to Agentic AI in Service Management

The partnership brings together two complementary strengths. Xurrent delivers a unified platform designed for agentic AI from the start, helping enterprises retire legacy service management tools and reach new levels of operational speed. DataLunix brings more than a decade of experience unifying data models and automating workflows across ITSM, ITOM, CSM, HRSD, and ESM, along with consultants on the ground who understand how organizations in the region run day to day.
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"Enterprises across the GCC are modernizing service management quickly, and they want a partner on the ground who stays with the work through implementation and beyond," said Brian Wenngatz, CEO at Xurrent. "DataLunix brings deep regional relationships and years spent untangling workflows across ITSM, ITOM, and ESM. Pairing that with Xurrent gives clients a modern foundation and the expertise to make it productive fast."
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Local Delivery Across the Gulf

The fit is a natural one. Xurrent supplies the platform, and DataLunix supplies the local expertise to put it to work. For clients across the GCC, that combination removes the hardest part of modernization: rather than adopting a new platform and then hunting for the expertise to run it, they get an AI-native foundation, a team that maps it to their processes, and regional support that continues well past go-live.
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"Enterprises here are past the pilot stage on AI and want it working inside daily service operations," said Vignesh Prem, CEO at DataLunix. "Xurrent gives us a platform where that is possible from day one, and our job is to shape it around each client's processes and keep it performing as those processes change."
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About DataLunix

DataLunix is a digital transformation and staff augmentation company headquartered in Dubai, UAE, with delivery capability in India. The company helps enterprises across the UAE, Saudi Arabia, Qatar, Bahrain, Kuwait, and Oman unify data models, automate workflows, and bring agentic AI into service operations, backed by more than a decade of experience across ITSM, ITOM, CSM, HRSD, and ESM platforms. Learn more at datalunix.com.
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About Xurrent

Xurrent™ is the AI-powered service and operations management platform helping modern enterprises reach new levels of productivity and performance. Built for today's digital landscape, Xurrent unifies workflows, dismantles silos, and drives intelligent collaboration across teams. Prioritizing meaningful impact over operational complexity, Xurrent gives service leaders the clarity and tools to solve problems faster and improve how work gets done. Headquartered in Austin, Texas, Xurrent supports forward-thinking enterprises around the world. Learn more at xurrent.com.

Media Contact

PANBlast PR for Xurrent
xurrent@PANBlastPR.com
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Vignesh Prem for DataLunix, 
vignesh@datalunix.com
+971 50 749 3118.