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Insights & updates from our experts
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FEATURED PODCAST
High Cardinality, High Stakes
Listen to the latest episode where host Jim Hirschauer sits down with Steve Flanders, Senior Director of Engineering at Splunk and a founding member of OpenTelemetry. They dig into the real cost of high cardinality data, why the OTel Collector should work as a control plane, and why SLO based alerts beat threshold based ones every time.
Episodes
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High Cardinality, High Stakes
More data does not mean more clarity, sometimes it just means more noise. In this episode, our guest Steve Flanders, Senior Director of Engineering at Splunk and a founding member of OpenTelemetry, joins Jim to unpack the real cost of high cardinality data, why the OpenTelemetry Collector works best as a control plane and not just a forwarder, and why SLO based alerts beat threshold based ones every time. It is a practical look at how teams can cut through the noise and only page for what actually matters.
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Never Let AI Touch Prod Alone
Reliability means knowing when to trust the fix, not just how fast it happens. In this episode, we sit down with our guest Zahan Parekh, founder of Gimic, to talk through runbooks, human in the loop decision making, and what it takes to keep AI accountable in production. Jim and Zahan discuss why runbooks go stale, the difference between deterministic and probabilistic automation, and why governance, not just good intentions, is what keeps AI safe near prod.
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The Zenduty Journey, AI-Native Response, and a New Host
Reliability is about fixing things, not just resolving them. In this season premiere, we take a trip down memory lane with Vishwa to uncover the story behind Zenduty and how the "Incidentally Reliable" podcast began. Jim and Vishwa discuss the transition to Xurrent, the "needle in the haystack" problem in modern observability, and why culture—not just code—is the key to true reliability.
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Once an SRE, always an SRE
In this episode, Sudarshan shares his experience leading high-performing SRE and infrastructure teams at Rippling, Twilio, Walmart, and Epsilon. He talks about reducing CI/CD costs by 60 percent, cutting on-call alerts by 65 percent, and the mindset required to build resilient systems.
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CTRL + ALT + Scale: Building More Than Just Code
In this episode, Madhu Rawat (CTO, Xurrent) sits down with Sakshi — Co-founder and Head of Engineering at Kapstan, with leadership experience at Sumo Logic and UpGrad. They discuss the evolution of observability, building for scale, the role of AI in incident management, and what it means to lead engineering teams through change.
Meet the Veterans
Peek into their journey so far, manoeuvred nightmares, their war-room stories and opinions on the current state of the space.
Incidentally Reliable Blogs
Byte sized content from the front-lines of Site Reliability.
A Letter From Our CEO: Our Path Forward
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
3 Min Read
March 9, 2026
The Reliability Stories You Won’t Hear on LinkedIn
We had the pleasure of meeting Ponmani Palanisamy, a Staff Site Reliability Engineer at LinkedIn, at a recent SRE Meetup in Bangalore. Ponmani gave an insightful talk on "Improving data redundancy and rebalancing data in HDFS." We were cap
10 Min Read
May 24, 2024
The Definitive Guide to AI in Service & Operations
