SNIPSHELL

About us

SNIPSHELL is an IT consulting company, founded in 2022 and based in Sofia, Bulgaria. Our mission is to help organizations maximize the value of their service management platforms.

Our delivery approach aligns people, processes, and technology, ensuring we can solve even the most complex business challenges.
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Our Services

Strategy & Advisory
We help organizations start and navigate their digital journey with Xurrent. Our team will assess the current state of the business processes in the organization and identify process and capability gaps. The outcome is a roadmap for process optimization and Xurrent platform implementation.

Solution Architecture
We provide architectural guidance during design and implementation, ensuring the final solution meets the business objectives while following Xurrent and industry best practices.

Xurrent Implementation & Configuration
We provide implementation services for the Xurrent platform - initial setup, configuration, and data migration.

Platform and Data Migration
We can migrate your legacy service management platform to Xurrent.
Our team has knowledge in migrating platforms such as BMC Remedy, JIRA, HP Service Manager, HP uCMDB, EasyVista, CA, Cherwell, and ServiceNow.

Managed Services & Support
Ongoing administration and operational support - user management, platform configurations, handling incidents, changes and service requests.

Our team will handle any issues or requests related to your Xurrent environment, ensuring rapid delivery and minimum disruption to your business operations.
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Contact us

Tosho Zaprianov
‍sales@snipshell.com‍
+359 88 28 28 002
‍Office Location‍
9 Slaveykov Square
Sofia, Bulgaria