Especially for enterprise organizations and MSPs, executed automation rules can originate in various accounts. For people tasked with troubleshooting, it can sometimes be challenging to identify the account where the rule was defined. When an automation rule is executed in a different account than the one a record is viewed from, and the user has the account administrator role in both accounts, an account postfix is now shown in the automation trail.
A Letter From Our CEO: Our Path Forward
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.