Since the end of last year, it is possible in Xurrent to make a recurrent reservation for a configuration item. It is now also possible to discern with an automation rule whether a reservation is one-time only, or recurring. For this, the Boolean field Recurrent has been exposed to the automation rules.
This can be helpful for organizations that want to take automated action on reservation requests that are not recurrent. For example, for adding the reservation date to the request subject, which would not make sense on recurrent reservations.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.