Since the end of last year, it is possible in Xurrent to make a recurrent reservation for a configuration item. It is now also possible to discern with an automation rule whether a reservation is one-time only, or recurring. For this, the Boolean field Recurrent has been exposed to the automation rules.

This can be helpful for organizations that want to take automated action on reservation requests that are not recurrent. For example, for adding the reservation date to the request subject, which would not make sense on recurrent reservations.

Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
7 Min Read
June 13, 2025
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