It is now possible to access the creation date of a configuration item with automation rules. This can be useful if certain checks need to be executed on configuration items depending on their age, as in the example below.
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Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
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June 13, 2025
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