Product Update

SLA Response Target Reports

Carlyn Manly
2017-12-14
1 Min Read

Another 3 reports have been added to the ‘Reports’ section of the Analytics console. The new reports are focused on SLA response targets.
The names of these 3 new reports are:

  • SLA Response Targets Met and Violated
  • SLA Response Targets Met by Impact
  • SLA Response Targets Violated by Impact