Product Update

Filter Configuration Items by Service Instances

Carlyn Manly
2019-11-20
1 Min Read

Configuration items (CIs) cannot only be related to a service; they can also be linked to a specific service instance of the service that they are related to.ย  Software CIs can even be linked to multiple serviceย instances.

To make it easy to look up a list of the assets that are part of a service instance, it is now possible to filter the configuration item views by one or more service instances.

All Configuration Items view filtered by service instance

The same โ€˜Service instanceโ€™ filter is now also available in the configuration item reports.

All Configuration Items report filtered by service instance