Product Update

Broadcasts to All Users

Carlyn Manly
2016-02-18
1 Min Read

An extra visibility option has been added for broadcasts. It is called โ€˜People covered for any of our service instancesโ€™. This option makes it easy for a service provider organization to broadcast a message to all of its customers (i.e. including the external customers that have their own Xurrent account).


When you select this new option, every person who is covered by an SLA for at least one of your support organizationโ€™s services will see the broadcast.