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Integrations

ITxM Platform

Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

Status Pages

Communicate service health in real time

A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

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FEATURES

AI-Powered Incident Management

Helps service desk teams resolve issues faster.

Service Desk

Built to streamline IT workflows and elevate the employee experience from day one.

Workflow Automation

Centralize and coordinate automation efforts across your entire enterprise.

AI Virtual AgentOn-call ManagementSLA ManagementIncident Management for ITSM
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INDUSTRIES

Manufacturing

Resolve issues quickly with an AI-powered system that automates ticketing.

Financial Services

Resolve issues quickly with an AI-powered system that automates ticketing.

SaaS

Resolve issues quickly with an AI-powered system that automates ticketing.

E-commerce

Resolve issues quickly with an AI-powered system that automates ticketing.

USE CASES

AI Service Desk

Resolve issues quickly with an AI-powered system that automates ticketing.

Enterprise Service Management

Resolve issues quickly with an AI-powered system that automates ticketing.

  1. Help
  2. Security
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  1. Help
  2. Security
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Security

Security provides features and controls to protect data and ensure compliance.

Identity & Access

Identity and access management controls user authentication and authorization within the system.

  • SCIM Group
    SCIM groups enable automated provisioning and management of user groups through external identity providers.
  • SCIM Group Fields
    SCIM Group Fields contains display name, group type and member information for provisioned groups.
  • SCIM User
    SCIM User records are automatically created when provisioning clients send user details to Xurrent.
  • SCIM User Fields
    SCIM user record fields are displayed read-only in Xurrent interface.

GDPR Representatives

GDPR representatives can be registered in Xurrent for security, EU representation, and data protection compliance.