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Blog
Insights & updates from our experts
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Service Portfolio
How services are classified and navigated, including service categories and the service hierarchy browser.
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INDUSTRIES
Manufacturing
Resolve plant floor and IT issues before they disrupt production.
Financial Services
Stay audit-ready while resolving issues and reducing operational risk.
USE CASES
AI Service Desk
Resolve issues quickly with an AI-powered system that automates ticketing.
Enterprise Service Management
Resolve issues quickly with an AI-powered system that automates ticketing.
On-Call Management
Simplify on-call scheduling, automate escalations, and reduce burnout.
Post-Incident Management
Automate postmortems, AI summaries, and post-incident workflows
Support
We're here to help
IMR
Atlassian Jira
The integration with Atlassian Jira using the Xurrent Integration Service is
API
The integration with Atlassian Jira using the Xurrent Integration Service is
Azure DevOps
The integration with Atlassian Jira using the Xurrent Integration Service is
Bitbucket
The integration with Atlassian Jira using the Xurrent Integration Service is
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ITSM
2Grips Integration Platform
The integration with Atlassian Jira using the Xurrent Integration Service is
Alerta
The integration with Atlassian Jira using the Xurrent Integration Service is
AppBeat
The integration with Atlassian Jira using the Xurrent Integration Service is
AppDynamics
The integration with Atlassian Jira using the Xurrent Integration Service is
See all
AI Service Desk
Resolve issues quickly with an AI-powered system that automates ticketing.
Enterprise Service Management
Resolve issues quickly with an AI-powered system that automates ticketing.
On-Call Management
Simplify on-call scheduling, automate escalations, and reduce burnout.
Post-Incident Management
Automate postmortems, AI summaries, and post-incident workflows
Manufacturing
Resolve plant floor and IT issues before they disrupt production.
Financial Services
Stay audit-ready while resolving issues and reducing operational risk.
SaaS
Detect, respond, and resolve incidents fast to cut downtime and MTTR.
E-commerce
Keep your store online, even during your biggest sales moments.
Healthcare
Protect patient data and resolve issues fast, so care teams stay focused on care.
Retail
Standardize service delivery across every store and channel.
Product Support
We are here to help 24/7
Community
Connect with other Xurrent Users
Training
Get insights and tips on how to get the most out of Xurrent
Developer Portal
Apps, APIs, and updates
Help Center
Xurrent service functionality
Sera AI
Eliminate manual tasks, optimize workflows, and deliver faster resolutions.
The Full Stack
Pagerduty Alternative
Pagerduty Alternative
Learn how organizations have reduced downtime, improved 50% MTTA & MTTR, and cut costs with Xurrent IMR.
Time to Think
Outside the Atlassian Box
Outside the Atlassian Box
Discover Xurrent IMR's quick support, bidirectional integrations with Jira and Slack, and more cohesive incident response capabilities compared to Opsgenie.
The Preferred
Splunk On-call Alternative
Splunk On-call Alternative
Understand why users value Xurrent IMR for its intuitive interface, efficient incident alerting, customizable On-call schedules, and escalations.