1. Help
  2. Managing IT Services
  3. Configuration Management
  4. Service Category Fields
  1. Help
  2. Managing IT Services
  3. Configuration Management
  4. Service Category Fields
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Service Category Fields

Service categories organize IT services by defining their names, descriptions and visual identifiers.

The table below lists the fields of the Service Category form and provides utilization guidelines for each field.

Field LabelUtilization Guideline
Picture

The Picture field is used to add a picture or logo of the service category.

Click on the picture to enlarge it or to change it.

Name

The Name field is used to enter the name of the service category.

Description

The Description field is used to enter a high-level description of the type of services that are included in the service category.

This field allows basic text formatting.

Services

The Services field is used to select the services that are included in the service category.