Help

Xurrent Help Center

Welcome to Xurrent Help. This is your online reference that describes the functionality offered by the Xurrent service. To get started, select a topic that you want to know more about from the navigation pane on the left.

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Problem

A problem is typically registered to prevent an incident from recurring. Such problems are identified reactively after one or more incidents have already been...

Problem Fields

The table below lists the fields of the Problem form and provides utilization guidelines for each field.

Problem Manager

A user whose Person record is linked to the Problem Manager role of an account is able to maintain (add and edit) the problem records of that account.