Statuscast
Creates top-impact incident statuses from StatusCast to Xurrent
The StatusCast v2 integration can be used to create the status of top impact requests (i.e. incidents with impact 'Top') in Xurrent through StatusCast.
The templated integration can be installed from the Xurrent App Store:
On first install a StatusCast account is automatically created for the customer. Access to that account is granted through the StatusCast icon that will appear in the Xurrent side menu:
Customers are required to fill out the Service instances field:
This field must be populated with a newline separated list of the names of the service instances that should be exposed in StatusCast. Only top incident requests that are related to those service instances will be reported in StatusCast.
For further questions please log a request for information in Xurrent.