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Integrations

ITxM Platform

Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

Status Pages

Communicate service health in real time

A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

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FEATURES

AI-Powered Incident Management

Helps service desk teams resolve issues faster.

Service Desk

Built to streamline IT workflows and elevate the employee experience from day one.

Workflow Automation

Centralize and coordinate automation efforts across your entire enterprise.

AI Virtual AgentOn-call ManagementSLA ManagementIncident Management for ITSM
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INDUSTRIES

Manufacturing

Resolve issues quickly with an AI-powered system that automates ticketing.

Financial Services

Resolve issues quickly with an AI-powered system that automates ticketing.

SaaS

Resolve issues quickly with an AI-powered system that automates ticketing.

E-commerce

Resolve issues quickly with an AI-powered system that automates ticketing.

USE CASES

AI Service Desk

Resolve issues quickly with an AI-powered system that automates ticketing.

Enterprise Service Management

Resolve issues quickly with an AI-powered system that automates ticketing.

       
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Integrations

Integrations allow connecting external tools and services to extend system capabilities.

Webhooks

Integrations and webhooks enable automatic data exchange between Xurrent and external systems.

  • Webhook
    Webhooks enable organizations to listen for Xurrent events and trigger automated scripts.
  • Webhook Delivery Fields
    Webhook delivery fields include automatically generated names, triggered webhook details, event types, and registration timestamps.
  • Webhook Fields
    Webhook forms contain fields for configuring event triggers and destination URIs.
  • Webhook Policy
    Webhook policies define cryptographic signing methods for verifying webhook message authenticity.
  • Webhook Policy Fields
    Webhook policy fields configure cryptographic signing and JWT settings for webhook messages.

Tokens & Authentication

Access tokens provide secure authentication for API connections and integrations.