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Integrations

ITxM Platform

Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

Status Pages

Communicate service health in real time

A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

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FEATURES

AI-Powered Incident Management

Helps service desk teams resolve issues faster.

Service Desk

Built to streamline IT workflows and elevate the employee experience from day one.

Workflow Automation

Centralize and coordinate automation efforts across your entire enterprise.

AI Virtual AgentOn-call ManagementSLA ManagementIncident Management for ITSM
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INDUSTRIES

Manufacturing

Resolve issues quickly with an AI-powered system that automates ticketing.

Financial Services

Resolve issues quickly with an AI-powered system that automates ticketing.

SaaS

Resolve issues quickly with an AI-powered system that automates ticketing.

E-commerce

Resolve issues quickly with an AI-powered system that automates ticketing.

USE CASES

AI Service Desk

Resolve issues quickly with an AI-powered system that automates ticketing.

Enterprise Service Management

Resolve issues quickly with an AI-powered system that automates ticketing.

       
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Integrations

Integrations allow connecting external tools and services to extend system capabilities.

iPaaS Connectors

Comprehensive guide to all connectors in Xurrent iPaaS, including setup instructions, authentication methods, and supported features.

iPaaS Documentation

iPaaS (Integration Platform as a Service) enables organizations to seamlessly connect applications, data, and systems across cloud and on-premises environments.

MCP

The Xurrent MCP server connects AI assistants to Xurrent service and incident data using the Model Context Protocol standard.

Templated Connections

Templated connections provide pre-built, ready-to-deploy integration flows for common third-party tools and monitoring platforms.

Tokens & Authentication

Access tokens provide secure authentication for API connections and integrations.

Webhooks

Integrations and webhooks enable automatic data exchange between Xurrent and external systems.