1. Help
  2. Managing IT Services
  3. Change & Release Management
  4. Release
  1. Help
  2. Managing IT Services
  3. Change & Release Management
  4. Release
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Release

Releases coordinate multiple related workflows across teams to achieve common objectives.

A release can be registered to manage a group of workflows. Whenever multiple changes are needed to realize a common objective, especially when they need to be implemented by different teams and will affect several services, it makes sense to group these changes by linking them to a release.

Grouping workflows into a release allows the release manager to coordinate their planning and monitor their progress more effectively.

Only a person who has the Release Manager role of an account can maintain the releases of that account.

New release

After selecting a workflow, a release manager is able to open a new release for it by selecting the “Relate to New Release…” option from the Actions menu.

The Release Fields page provides field utilization guidelines for each field of the Release form.