Change & Release Management
Change and Release Management helps organizations control and coordinate IT service modifications.
Audit
Audit functionality tracks and displays the complete history of record changes and updates.
Certificate
Certificate functionality enables SAML single sign-on configuration for directory administrators.
Certificate Fields
Certificates require specific field configurations to manage digital signature algorithms and validity periods.
Directory Auditor
Directory auditor role provides read-only access to all directory records.
Project Risk Level
Project risk levels categorize anticipated risk for project funding decisions.
Project Risk Level Fields
Project risk level fields define risk categories and settings for project management workflows.
Release
Releases coordinate multiple related workflows across teams to achieve common objectives.
Release Fields
Releases have specific fields for tracking identifiers, subjects, managers, impact levels and implementation details.
Risk
Risk management helps organizations identify, analyze and track potential risks that could impact services or projects.
Risk Fields
Risk Fields define configurable attributes for documenting and tracking organizational risks.
Risk Severity
Risk severities categorize and prioritize risks based on their importance to the organization.
Risk Severity Fields
Risk severity fields define priority levels and consequences for risk assessment workflows.