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Integrations

ITxM Platform

Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

Status Pages

Communicate service health in real time

A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

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FEATURES

AI-Powered Incident Management

Helps service desk teams resolve issues faster.

Service Desk

Built to streamline IT workflows and elevate the employee experience from day one.

Workflow Automation

Centralize and coordinate automation efforts across your entire enterprise.

AI Virtual AgentOn-call ManagementSLA ManagementIncident Management for ITSM
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INDUSTRIES

Manufacturing

Resolve issues quickly with an AI-powered system that automates ticketing.

Financial Services

Resolve issues quickly with an AI-powered system that automates ticketing.

SaaS

Resolve issues quickly with an AI-powered system that automates ticketing.

E-commerce

Resolve issues quickly with an AI-powered system that automates ticketing.

USE CASES

AI Service Desk

Resolve issues quickly with an AI-powered system that automates ticketing.

Enterprise Service Management

Resolve issues quickly with an AI-powered system that automates ticketing.

  1. Help
  2. Managing IT Services
  3. Change & Release Management
  4. Certificate Fields
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  1. Help
  2. Managing IT Services
  3. Change & Release Management
  4. Certificate Fields
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Certificate Fields

Certificates require specific field configurations to manage digital signature algorithms and validity periods.

The table below lists the fields of the Certificate form and provides utilization guidelines for each field.

Field LabelUtilization Guideline
Name

The Name field is used to enter the name of the certificate.

Examples:

  • Azure AD Signing Certificate
  • Okta Signing Certificate
Signature algorithm

The Signature algorithm is used to select the algorithm that is to be used to generate the digital signature of the certificate.

Valid from

The Valid from field is used to specify the moment at which the certificate becomes valid.

Valid until

The Valid until field is used to specify the moment until which the certificate remains valid.

X.509 certificate

The X.509 certificate field allows the X.509 certificate to be downloaded. This is the certificate that an organization’s identity provider can use to verify that the public key belongs to Xurrent.