Grafana is a multi-platform open source analytics and interactive visualization web application. It provides charts, graphs, and alerts for the web when connected to supported data sources. It is expandable through a plug-in system. End users can create complex monitoring dashboards using interactive query builders.

This integration is for the newer version (v8) of Grafana, for the older version of Grafana, please click

5. Go to your Grafana Dashboard and click on the Alerting tab. In the Notification Policies tab, add a New Policy with the Xurrent IMR webhook Contact point along with the appropriate Matching labels & Save.
   

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What can Xurrent IMR do for Grafana users?

With Grafana's Integration, Xurrent IMR sends new Grafana alerts to the right team and notifies them based on on-call schedules via email, text messages(SMS), phone calls(Voice), Slack, Microsoft Teams and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Xurrent IMR provides your NOC, SRE and application engineers with detailed context around the Grafana alert along with playbooks and a complete incident command framework to triage, remediate and resolve incidents with speed.

Whenever Grafana triggers an alert based on a predefined condition, Xurrent IMR will create an incident. When the alert goes back to to the recovered state on Grafana, Xurrent IMR will auto-resolve the incident.

You can also use Alert Rules to custom route specific Grafana alerts to specific users, teams or escalation policies, write suppression rules, auto add notes, responders and incident tasks.

To integrate Grafana V8 with Xurrent IMR, complete the following steps:

In Xurrent IMR:

1. To add a new Grafana V8 integration, go to Teams on Xurrent IMR and click on the team you want to add the integration to.
2. Next, go to Services and click on the relevant Service.
3. Go to Integrations and then Add New Integration. Give it a name and select the application Grafana V8 from the dropdown menu.
4. Go to Configure under your Integrations and copy the Webhook URL generated.

In Grafana:

5. Log in to Grafana. Go to Contact Points. Add New Contact Point and select Contact point type as Webhook.
6. Enter the webhook URL copied from Xurrent IMR. Paste the URL copied (Test it if required) and click on Save.
   

5. Your Grafana is now integrated. Xurrent IMR will automatically create incidents from your Grafana rules.