Everything You Need for Coordinated, Real-Time Incident Response
Xurrent IMR connects every part of your response process. From detection to resolution, teams can investigate, collaborate, and act together without switching tools. AI identifies root causes, while workflows handle the repetitive steps. War rooms, conference bridges, and live updates keep everyone aligned, reducing confusion during critical moments. Respond directly from Slack, Teams, or Jira with full visibility into who’s doing what and what comes next.
AI-Powered RCA Assistant
No more hunting for root causes across dashboards. IMR’s AI RCA assistant works right inside Slack or Teams to analyze payloads, logs, and metrics. It instantly identifies affected clusters, components, and services for your team to point out root cause.
Respond from Where You Work
Manage incidents directly from Slack, Microsoft Teams, or Jira. Create, assign, and resolve incidents through rich interactive cards that keep everyone from engineers to managers aligned without switching tabs.
War Rooms and Conference Bridges
When critical incidents hit, Xurrent IMR creates dedicated Zoom or Webex bridges automatically. Your responders join instantly with one click, collaborate in real time, and make recovery decisions without setup friction.
Role-Based Response and Access Control
Bring clarity to chaos. Define custom incident roles and responsibilities for each response. Use Role-Based Access Control (RBAC) to manage permissions precisely, ensuring responders have just the right access to act quickly and securely.
Task Templates and Delegation
Start structured remediation from the first alert. Build task templates for different incident types so on-call engineers can immediately act on predefined response plans. Delegate, track progress, and close the loop with clarity.
360° Operational Visibility
See your operational health in real time. From one unified dashboard, monitor every active incident, team workload, and affected service. Respond faster with the full context of what’s happening across your production environment.
Everything Else That Keeps Incident Response Seamless
Xurrent IMR keeps response organized and predictable. Merge incidents, automate communication, and generate AI summaries that keep everyone informed. Role-based access, SLAs, and task templates ensure accountability without slowing teams down. Mobile apps, APIs, and integrations keep responders connected
Seamlessly Integrate With Your Existing Stack
Xurrent IMR sits at the center of your incident response workflow, connecting monitoring, communication, and ticketing tools you already use. Real-time bi-directional sync ensures everyone has the latest information, whether they're in Slack, Jira, or the Xurrent IMR dashboard. Set up in minutes with pre-built integrations and webhooks.