AI-powered ITSM for the modern enterprise
AI-native Incident Management for the Modern Enterprise
Unified, future-forward IT Operations
AI-powered MSP service delivery
Unified ESM platform built for collaboration
Unified IT operations and service management
Eliminate manual tasks, optimize workflows, and deliver faster resolutions.
AI-driven incident management
Secure multi-organization collaboration
No-code AI-powered orchestration
Secure, API-first integrations
Real-time insights, 400+ reports
Eliminates manual tasks, optimizes workflows, and delivers faster resolutions.
Request, manage, and track service needs anywhere, on any device.
Enhance service requests and optimize collaboration for faster resolution
Streamline article creation, boost efficiency, improved problem resolution.
Product engineering, Web & Mobility solutions and Talent augmentation to help you with your digital strataegy.
Connect Xurrent® with other solutions and platforms
Real customer results with ITSM
India's #1 bus transport tech company was drowning in alert noise and managing incidents across five disconnected tools. Here's how Chalo used Xurrent IMR to hit 99.9% availability, cut MTTA and MTTR by 90%, and resolve incidents in under 15 minutes.
Discover how Sport Vision Group implemented enterprise-wide service management across 751 stores in 13 countries in just 68 days, achieving 97% SLA performance and tripling request volume within a year using Xurrent.
Stefanini "Future Proofs" Their Service Desk with Xurrent. Building a more resilient, scalable service desk without added complexity
Insights & updates from our experts
Are you planning to attend the AWS Summit Bangalore 2026? This comprehensive guide provides all the essential information about this event, including schedules, experiences, and what to expect on both these days.
AI won't replace L1 support—but it will transform it. Discover what the future of the service desk actually looks like.
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Upcoming and recorded webinars from our experts.
Two practicing SREs talk about what's wrong with modern incident response in this live session. They talk about alert noise, brittle routing rules, disconnected tools, and on-call schedules that fall apart as soon as someone leaves the team.
When every alert feels urgent, your team deserves more than firefighting. Xurrent Incident Management & Response (IMR) helps you breathe again
In this webinar, we will walk through a modern incident management workflow using Xurrent and Zenduty.
Quick-reference guides to Xurrent features
Universities and further education colleges all face the challenge of attracting the best staff and students. Both these groups have increasing expectations of the services they consume. Learn how 4me can help with everything from network access to student welfare, facilities and accommodation.
As part of their digital transformation, organizations are improving the support that is provided by the different support domains, like HR, IT, Purchasing and Legal. By making it easier for their employees to obtain support when they are stuck with a question or need assistance from another department, organizations are improving productivity and job satisfaction.
Streamline and automate HR service delivery and provide the service your employees want and deserve. They will get the service they need, when they need it, whether it’s via the web, the Xurrent app, or virtual agent. The combination of efficient processes and workflows and an easy-to-use Self-Service portal enables better and more productive employee service experiences.
Expert ITSM & automation insights
The Postmortem Playbook Every On-Call Engineer Wishes They Had Earlier.
Your step-by-step guide to extending service management across the enterprise
The GigaOm Radar 2026 analyzes 21 leading ITSM platforms on strategy, execution, and market viability. Read the full report and see competitive rankings.
Stay up to date on new features and updates.
ITSM product updates for Q2 2026 including modal two-column layout, translatable task template instructions, Virtual Agent skills pool for directory accounts, and improved Markdown support.
ITSM product updates for Q1 2026 including Asset Management Review Queue, Datadog integration, VA accessibility improvements, and JWKS webhook support.
Keep up with Xurrent IMR’s Q1 2026 updates: Control integrations with Status conditions in Outgoing Rules, and enjoy richer Analytics reports with Notes, Tags, and auto-timezone conversion.
Learn how organizations have reduced downtime, improved 50% MTTA & MTTR, and cut costs with Xurrent IMR.
Discover Xurrent IMR's quick support, bidirectional integrations with Jira and Slack, and more cohesive incident response capabilities compared to Opsgenie.
Understand why users value Xurrent IMR for its intuitive interface, efficient incident alerting, customizable On-call schedules, and escalations.
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AI-powered service management
AI-native incident management and response
