1. Help
  2. Administration & Configuration
  3. System Setup & Settings
  4. Tag Fields
  1. Help
  2. Administration & Configuration
  3. System Setup & Settings
  4. Tag Fields
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Tag Fields

Tag fields help configure and manage tags for categorizing and organizing requests.

The table below lists the fields of the Tag form and provides utilization guidelines for each field.

Field LabelUtilization Guideline
Name

The Name field is used to enter a name for the Tag.

Disabled

The Disabled box is checked when the tag may no longer be related to requests. By disabling a tag, this tag is cleared from all requests it was related to.

Request count

The Request count field states the number of requests this tag is currently related to.