System Setup & Settings
System administrators configure organizational settings and platform preferences.
Accounts
Accounts organize data and access for organizations using the Xurrent service.
Analytics Console
Analytics Console provides dashboards, reports, and statistical views of Xurrent service data.
Archive
Archive provides a centralized view for managing all archived records.
Calendar
Calendars define work hours for teams and service offerings within account administration.
Calendar Fields
Calendar fields define time periods and availability schedules for service management.
Code Editor Shortcut Keys
Code editor keyboard shortcuts streamline code maintenance within Xurrent form fields.
Consoles
Consoles provide access to different workspaces within the Xurrent service interface.
Effort Class
Effort classes provide additional time entry classification to influence cost calculations and billing integrations.
Effort Class Fields
Effort classes define categories for time tracking with cost multipliers and service offering associations.
Expense
Expense records track automated monthly depreciation calculations for invoices and configuration items.
Expense Fields
Expense fields define attributes for tracking financial charges and billing amounts in the system.
Import & Export
Account administrators can import and export records using CSV or TSV files.
Inbox Console
The Inbox Console displays prioritized assignments and provides team visibility for managing requests, problems and tasks.
O Auth Application
OAuth applications enable secure external application integration using OAuth 2.0 protocol.
OAuth Application Fields
OAuth application fields define settings and permissions for external applications integrating with Xurrent.
Person
Person records manage user access and information for Xurrent service accounts.
Person Fields
Person fields define the data attributes for individual user records.
Service
Service records provide high-level descriptions of core functionality and role assignments.
Service Fields
Service fields define attributes and properties for configuring services in Xurrent.
Service Instance
Service instances provide separate environments for the same service to support different purposes, users, or geographic regions.
Service Instance Fields
Service Instance Fields form configuration provides field definitions and utilization guidelines for tracking service instances.
Short Url
Short URLs enable users to create shortened links for knowledge articles, request templates, and configuration items in Xurrent.
Short URL Fields
Short URL fields generate abbreviated links and QR codes for sharing content.
Skill Pool
Skill pools organize people with specific capabilities for project task planning and resource allocation.
Skill Pool Fields
Skill pool form fields enable configuration of skill group properties and organizational details.
Survey
Surveys allow users to rate services using star ratings and text responses.
Survey Fields
Survey fields define the data elements and configuration options available when creating customer satisfaction surveys.
Tag
Tags help organize and categorize requests within your Xurrent account.
Tag Fields
Tag fields help configure and manage tags for categorizing and organizing requests.
Task
Tasks are workflow assignments that can be linked together and managed by workflow managers.
Task Fields
Task fields define the properties and attributes available when creating or managing tasks in workflows.
Task Template
Task templates define reusable task configurations for efficient workflow task creation.
Task Template Fields
Task template fields define the configurable attributes and properties for creating standardized tasks.
Text Formatting
Text formatting options enable basic styling in multi-line text fields.
Timesheet Settings
Timesheet settings define functionality and behavior for people's timesheets within organizations.
Timesheet Settings Fields
Fields and configuration options available in timesheet settings for organizations.
Trash
Administrators can view, restore, or archive records that have been moved to trash.