1. Help
  2. Using the System
  3. Self-Service Portal
  4. Shop Order Line
  1. Help
  2. Using the System
  3. Self-Service Portal
  4. Shop Order Line
purple icon for coordination
We’ve moved!
Our Help Center has a new home and our URLs have changed. Please update your bookmark to this page before April 30, 2026

Shop Order Line

Shop order lines track individual shopping cart items through ordering and fulfillment processes.

Shop order lines are automatically generated for each shop article from the moment that it is added to the shopping cart. The ‘Open’ view shows shop order lines of which the ordering and fulfillment processes are still in progress.

The Shop order line Fields page provides details about each field of the Shop order line record.