Contract
Contract management allows organizations to register and track different types of agreements covering configuration items.
Different types of contracts can be registered for configuration items(CIs). The most common types are:
- Lease contracts
- Maintenance contracts
- Support contracts
- Support & maintenance contracts
A contract can cover multiple CIs and a CI can be covered by multiple contracts (e.g. by a lease contract as well as a support contract).
Only a person who has the Financial Manager role of an account can maintain the contracts of that account.
After selecting an existing contract, a financial manager is able to copy its information and paste it into a new contract by selecting the “Duplicate Contract” option from the Actions menu.
The Contract Fields page provides field utilization guidelines for each field of the Contract form.