Insights & updates from our experts
Account and Directory Administration
What each of the two administrator roles controls, and how shared master data lives in the directory account.
Xurrent has two administrator roles. The Account Administrator governs a single account. The Directory Administrator governs the shared records in the directory account and can reach across the support domain accounts linked to it. Between them they configure account-wide settings, the Settings console, support domains, and the shared master data, Organizations, People, Sites, and Teams, that the rest of the platform depends on.
What the two roles do
| Capability | Account Administrator | Directory Administrator |
|---|---|---|
| Maintain the account's configuration | Yes | No |
| Grant or revoke roles to people | In this account | In the directory account, its support domain accounts, and any roles trusted accounts have made available |
| Establish trust relations with other accounts | Yes | No |
| Add or edit Organizations, Teams, People, Sites, Calendars, Holidays, Broadcasts | Yes, in this account | Organizations, People, Sites of the directory account, plus Broadcasts |
| Activate integrations, including single sign-on | Yes | Yes |
| See all fields of all records | Yes, all fields and audit trails, except invoices | All fields of directory account Organizations, People, and Sites |
| Modify all fields of a workflow and project task regardless of who manages it | Yes | No |
Why the split exists
A directory account holds shared Organization, Person, and Site records and links them to each support domain account. That means master data is maintained once and reused, rather than duplicated per account. The two administrator roles map onto that split: one owns the shared records, the other owns a single account's configuration.
Related
See Roles Overview for the full role list, Account Trust for cross-account relationships, and Accounts for the account model.









.webp)


.webp)


.webp)
.webp)

.webp)











