Ivanti Neurons Pricing Guide for 2026

Ivanti Neurons pricing starts around $25-59 per user annually depending on the module, but you won't find those numbers on Ivanti's website. The platform uses quote-based pricing tailored to organization size, deployment model, and which combination of ITSM, endpoint management, and security modules you select.

This guide breaks down available pricing benchmarks from third-party sources, explains the factors that affect your final quote, and compares Ivanti's cost structure against alternatives so you can budget accurately before engaging their sales team.

What is Ivanti Neurons

Ivanti Neurons pricing is quote-based, tailored to organization size, and typically structured as a per-user, per-year SaaS subscription. You won't find a public price list on Ivanti's website. Instead, third-party resellers show approximate costs ranging from $25 to $59 per user annually, depending on which module you're looking at.

So what exactly are you paying for? Ivanti Neurons is a unified IT and security platform that brings together endpoint management, service desk capabilities, patch management, and mobile device management under one AI-powered roof. The platform uses machine learning to automate routine tasks, detect anomalies, and provide self-healing capabilities across your managed devices.

This matters for pricing because your final quote depends heavily on which pieces you select. Buying just the ITSM module looks very different from bundling ITSM with endpoint management and patch management together.

How Ivanti Neurons pricing works

Here's the reality: Ivanti doesn't publish pricing, so you'll need to request a custom quote. CIO.com reports that major enterprise software vendors are broadly abandoning predictable licensing models, making this kind of quote-based approach increasingly common. An Ivanti specialist will ask about your environment, your user counts, and your deployment preferences before providing numbers. This approach offers flexibility, though it can make early-stage budget planning tricky.

Per-user and per-device licensing

Ivanti uses flexible licensing that changes depending on the module. ITSM and MDM capabilities typically charge per user, while endpoint management and patch management often use per-device licensing.

For MDM specifically, user-based licenses define how many users you can register and how many devices each user can enroll. If you have employees with multiple devices, this distinction matters quite a bit for your total cost.

Subscription tiers and bundles

The platform offers multiple modules that can be purchased individually or bundled. Selecting ITSM alongside endpoint management and patch management creates a different pricing structure than purchasing ITSM alone.

Bundling may offer cost advantages, though the specifics depend entirely on your negotiated agreement. Ivanti doesn't publish standard bundle discounts.

Annual and multi-year contracts

Standard Ivanti contracts run annually. Multi-year commitments may offer better rates, though again, this varies by negotiation. Pay attention to renewal terms and price escalation clauses during initial discussions—Bain & Company found roughly 35% of SaaS vendors have increased per-seat pricing by bundling AI features, so these details can surprise you later if you don't address them upfront.

Ivanti Neurons module pricing

Third-party resellers and marketplaces provide the clearest available pricing benchmarks. Keep in mind that these represent list prices, not negotiated enterprise rates.

IT Service Management

Ivanti Neurons for ITSM delivers ITIL-aligned service desk capabilities covering incident, problem, change, and request management. Pricing requires direct engagement because of the extensive configuration options and deployment flexibility across cloud, on-premises, or hybrid environments.

Autonomous Endpoint Management

The UEM module handles device management, software distribution, and automation across Windows, macOS, and mobile platforms. Third-party vendors list cloud subscription pricing around $59 per user annually, though enterprise agreements typically look different.

Exposure Management

This module addresses vulnerability and risk management, helping teams identify and remediate security exposures across their environment. It's typically bundled with security-focused solutions rather than sold on its own.

Mobile Device Management

MDM manages iOS, Android, and other mobile platforms from a single console. User-based licensing defines registered users and the number of devices each can enroll, so accurate user counts are essential when requesting a quote.

Facilities Management

Ivanti extends service management beyond IT to facilities teams handling work orders and space management. Reseller pricing shows MSRP around $46-48 per user annually for this module.

What affects Ivanti pricing

Your final quote depends on several variables beyond base module costs:

• Organization size: Larger deployments often negotiate different per-unit rates than smaller implementations
• Deployment model: Cloud subscriptions, on-premises licenses, and hybrid configurations each carry distinct cost structures
• Feature requirements: Advanced capabilities, custom integrations, and specialized configurations all impact overall pricing

User and endpoint volume

Scaling from hundreds to thousands of users or managed endpoints significantly affects total cost. Volume considerations may apply for larger deployments, though Ivanti doesn't publish standard discount tiers.

Module selection

Each additional Ivanti Neurons module compounds your subscription cost. Many organizations start with core ITSM or endpoint management, then expand to additional modules over time as budget allows.

Implementation services

Professional services for deployment, configuration, data migration, and integration typically add meaningful cost to your first year. Complex environments with extensive customization requirements see higher implementation fees. Plan for this in your budget from the start.

Support tier

Standard support covers basic assistance during business hours, while premium tiers offer faster response times and dedicated resources. The gap between tiers can represent meaningful annual cost differences, so clarify what's included before signing.

Integration requirements

Connecting Ivanti Neurons to existing monitoring tools, collaboration platforms, and other systems may require additional connectors or professional services. Take stock of your integration landscape before finalizing quotes.

Ivanti Neurons total cost of ownership

Subscription pricing tells only part of the story—according to Software Pricing Guide, 5-year TCO for enterprise platforms typically reaches 2.5×–4× the initial contract value. When calculating your true investment, consider:

• Implementation timeline: Complex deployments can stretch 6-12 months, requiring sustained professional services engagement
• Customization debt: Heavy customization increases long-term maintenance burden and complicates future upgrades
• Training requirements: Factor in time and resources for team enablement across IT staff and end users
• Ongoing administration: Consider internal staffing for platform management and optimization

Platforms that emphasize configuration over customization typically deliver faster time-to-value and lower ongoing maintenance costs. When evaluating alternatives, compare not just license fees but total operational investment over three to five years.

Ivanti Neurons vs competitors

Understanding how Ivanti pricing compares to alternatives helps put your investment decision in context.

Ivanti vs ServiceNow

Both platforms target enterprise IT operations. ServiceNow typically carries higher licensing costs and longer implementation timelines, though it offers broader platform capabilities. Ivanti emphasizes endpoint management integration, which ServiceNow handles through separate modules or acquisitions.

Ivanti vs Freshservice

Freshservice positions as a more affordable, simpler alternative with faster deployment. Feature depth differs, particularly around endpoint management and security capabilities where Ivanti offers more comprehensive options. If you don't need deep endpoint management, Freshservice may cover your ITSM requirements at lower cost.

Ivanti vs Xurrent

Xurrent unifies ITSM and incident management on a single platform with transparent pricing and configuration-first deployment. Where Ivanti often requires extensive customization, Xurrent delivers sub-350ms response times and go-live timelines measured in weeks rather than months. Organizations seeking unified service and incident workflows without hidden fees find this approach reduces both cost and complexity.

Tip: When comparing platforms, request detailed implementation timelines and professional services estimates alongside subscription pricing. The fastest path to value often matters more than the lowest per-user rate.

How to get an Ivanti Neurons quote

Obtaining accurate Ivanti pricing requires direct engagement, but a little preparation streamlines the process considerably. Prospective buyers should be prepared for a long lead time; some long-term customers report waiting months just for basic budgetary quotes for new modules.

1. Identify required modules

Start by listing which Ivanti Neurons capabilities you actually need. Requesting a quote for ITSM alone versus ITSM plus endpoint management plus patch management creates dramatically different numbers.

2. Estimate user and endpoint counts

Gather accurate counts of licensed users and managed devices before reaching out. These numbers directly drive quote calculations, so precision matters. Overestimating wastes budget; underestimating creates problems later.

3. Submit a quote request

Visit Ivanti's quote request page to initiate the process. An Ivanti specialist will gather requirements and schedule a solutions conversation to understand your environment before providing pricing.

4. Evaluate proof of concept options

Request a trial or proof of concept before committing. Evaluate platform fit, performance, and ease of use in your actual environment rather than relying solely on demonstrations. This step often reveals hidden complexity or unexpected fit issues.

Is Ivanti Neurons the right investment

Determining fit requires honest assessment of your organization's situation:

• Deployment complexity: Consider your team's capacity for implementation and ongoing administration
• Integration ecosystem: Evaluate how well Ivanti connects with your existing monitoring, collaboration, and automation stack
• Time-to-value: Factor in how quickly you need to be operational and delivering results

For many organizations, the true cost of Ivanti includes the potential risk of managing "old codebase" appliances that have faced multiple high-profile zero-day vulnerabilities.

For organizations seeking unified service and incident management with transparent pricing and rapid deployment, alternatives that prioritize configuration over customization often deliver better outcomes. The right platform depends on your specific requirements, timeline, and internal capabilities.