Centreon is a global provider of business-aware IT monitoring for always-on  operations and performance excellence. The company’s AIOps-ready,  business-aware IT monitoring platform is renowned for its unique ability to  monitor today’s complex and converging infrastructures, from Cloud-to-Edge.

 What can Xurrent IMR do for Centreon users?

 With Centreon's Integration, Xurrent IMR sends new alerts from your infra  straight to the right team and notifies them based on on-call schedules via  email, text messages(SMS), phone calls(Voice), Slack, Microsoft Teams and iOS  & Android push notifications, and escalates alerts until the alert is  acknowledged or closed. Xurrent IMR provides your application engineers with  detailed context around the Centreon alert along with playbooks and a complete  incident command framework to triage and remediate and resolve incidents with  speed.

 You can also use  Alert Rules to custom  route specific Centreon alerts to specific users, teams or escalation  policies, write suppression rules, auto add notes, responders and incident  tasks.

 To integrate Centreon with Xurrent IMR, complete the following steps:

 
Stream connector installation

1. Connect to your Centreon central server through SSH with a root user.

 
2. Install the needed dependencies:

yum install -y lua-curl epel-release make gcc

3. Install the lua packet manager called luarocks:

yum install luarocks

 
4. Install the needed lua modules:

luarocks install centreon-stream-connectors-lib
luarocks install luatz 

5. If the 4th step fails, run the following command and try again:

yum install lua-devel

 
6. Download the Stream Connector:

wget -O /usr/share/centreon-broker/lua/zenduty.lua https://raw.githubusercontent.com/Zenduty/zenduty-centreon/main/zenduty_centreon.lua

7. Configure the right permissions:

chmod 644 /usr/share/centreon-broker/lua/zenduty.lua

 Stream connector configuration

1. Connect to the Centreon web interface with an admin account.

 2. Go to Configuration -> Pollers and select  Broker Configuration.

 3. Click on the central-broker-master broker configuration.

 4. Go to the Output tab and add a new  Generic - Stream connector output.

 5. Give it a name and set up the stream connector path  /usr/share/centreon-broker/lua/Xurrent IMR_lua_script.lua 

 6. Add a new string parameter called  Xurrent IMR_integration_url with the integration url copied  earlier as a value.

7. Save your configuration.

 8. Go to the Configuration -> Pollers menu and select  Pollers.

 9. Select the Central poller and click the  Export Configuration button.

 10. Select the first 4 checkboxes and click the  Export button.

 11. Go to Administration, select  Platform Status then select  Broker Statistics and check that Xurrent IMR is appearing as  connected in that list.

 12. Go to configuration -> select hosts. Select  Centreon-Central then select notifications,  go to the notification period and select  24x7.

 Note: Whenever making changes in Centreon-central or  services, you will need to again export the configurations.

13. Your Centreon integration is now complete!